July 1998

A Compilation of Findings from the 1998 Health Confidence Survey

Most Critical Issue in America Today

  • Which one of the following issues do you believe is the most critical in America today?
Education 26%
Crime 21
Drug abuse 17
Health care 15
The economy 9
Reducing the deficit 7
Global warming 3
Don't know/refused 3

Health Care in America Today

  • How would you rate health care in America today?
Excellent 5%
Very Good 15
Good 32
Fair 32
Poor 14
Don't know 1

Satisfaction with Health Care

  • Would you say you are extremely satisfied, very satisfied, somewhat satisfied, not too satisfied, or not at all satisfied with the following aspects of health care you have received over the last 2 years?
Satisfaction with Health Care Over the Last 2 Years Extremely or Very Satisfied Somewhat Satisfied Not Satisfied
In general, the care you've received 46% 35% 10%
Ability to choose your doctor 54 25 18
Quality of medical care received 59 32 7
Claims processing 39 31 21
Cost of your health insurance 32 31 32
Health costs not covered by your insurance 22 29 37
Hospitals treated at 43 25 10
Treatments you have received 54 33 7
Benefits covered by your insurer 44 37 16

Confidence in the Future of Health Care

  • I would like to know how confident you are with certain aspects of health care during the next 10 years (until eligible for Medicare for those ages 55-64).
Aspect of Care Over the Next 10 Years Extremely or Very Confident Somewhat Confident Not Confident
Able to get the treatments you need 35% 42% 22%
Access to quality health care 33 40 25
Enough freedom to choose who provides your medical care 28 34 36
Able to afford health care without suffering financial hardship 22 34 41
  • I would like to know how confident you are with certain aspects of health care once you become eligible for Medicare.
Aspect of Care Once Eligible for Medicare Extremely or Very Confident Somewhat Confident Not Confident
Able to get the treatments you need 18% 41% 39%
Access to quality health care 19 40 38
Enough freedom to choose who provides your medical care 15 35 45
Able to afford health care without suffering financial hardship 13 33 51

Health System Change/Reform

  • Which of the following comes closest to your view about the health care system in America today?
Needs major change 59%
Needs some minor change 36
Does not need to be changed at all 3
Don't know 2
  • Would you favor or oppose that all health insurance plans be required to include a minimum level of benefits in all plans that they offer?
Favor 76%
Oppose 18
Depends/don't know 5
  • Would you favor or oppose an increase in government regulation of health insurance plans?
 
Favor 46%
Oppose 41
Depends/don't know 12
  • Would you favor or oppose an increase in government regulation of health insurance plans, if it increased health insurance costs by $50 a month?
Favor 20%
Oppose 76
Depends/don't know 8