EBRI/Greenwald Consumer Engagement in Health Care Survey

The EBRI/Greenwald Research Consumer Engagement in Health Care Survey is an online survey of privately insured adults ages 21–64. Funding for the survey is made possible with support from the following organizations:

The CEHCS is conducted to provide reliable national data on the growth of consumer-driven health plans and high-deductible health plans and their impact on the behavior and attitudes of health care consumers. Findings from the 2008–2022 surveys are comparable to the 2005–2007 EBRI/Commonwealth Fund Consumerism in Health Care Surveys. For more information, visit this page or contact Paul Fronstin.

2023 Survey Results

2023 CEHCS Report

"Plan Participant Preferences for Site of Care Lean Toward Physician Offices," EBRI Fast Fact, April 2024

"The Disconnect: More View Health Savings Accounts (HSAs) as Investment Accounts Than Use Them This Way," EBRI Fast Fact, April 2024

"Enrollment in High-Deductible Health Plans and Consumer-Driven Health Plans Remains Steady — Over One-Half of Traditional Plan Enrollees Offered HDHP," EBRI Fast Fact, April 2024

"Financial Wellbeing and Implications of Rising Health Care Costs," EBRI Fast Fact, March 2024

"How Has Health Care Behavior Changed Over Time?," EBRI Fast Fact, March 2024


2022 Survey Results

2022 CEHCS Report

"A New Kind of Health Account," EBRI Fast Fact, April 2023

"What Leads to Greater Satisfaction With Health Plan Coverage?," EBRI Fast Fact, April 2023

"Demographic Differences in the Consumer Engagement in Health Care Survey," EBRI Fast Fact, March 2023

"Pre-Deductible Coverage for Chronic Conditions Is an Enrollment Incentive," EBRI Fast Fact, March 2023

"How Has Health Care Behavior Changed Over Time?," EBRI Fast Fact, March 2023

"Enrollment in High-Deductible Health Plans and Consumer-Driven Health Plans Remains Steady — Most Traditional Plan Enrollees Still Not Familiar With Them," EBRI Fast Fact, March 2023

"Many Have a Choice of Health Plans During Open Enrollment," EBRI Fast Fact, March 2023

"Financial Wellbeing and Implications of Rising Health Care Costs," EBRI Fast Fact, February 2023


2021 Survey Results

2021 CEHCS Report

"How Do High-Deductible Health Plans Impact Health Care Behavior?," EBRI Fast Fact, March 2022

"The Disconnect: More View Health Savings Accounts (HSAs) as Investment Accounts Than Use Them This Way," EBRI Fast Fact, March 2022

"Most Have a Choice of Health Plans — But Many Are Still Unaware," EBRI Fast Fact, February 2022

"What Leads to Greater Satisfaction With High-Deductible Health Plan Coverage?," EBRI Fast Fact, February 2022

"Telemedicine Importance Increased During the COVID-19 Pandemic," EBRI Fast Fact, February 2022

"Enrollment in High-Deductible Health Plans and Consumer-Driven Health Plans Remains Steady — Most Traditional Plan Enrollees Still Not Familiar With Them," EBRI Fast Fact, January 2022


2020 Survey Results

2020 CEHCS Report

"Enrollment Increases in High-Deductible Health Plans and Consumer-Driven Health Plans — but Not Familiarity Among Traditional Plan Enrollees," EBRI Fast Fact, February 2021

"The Disconnect: More View Health Savings Accounts (HSAs) as Investment Accounts Than Use Them This Way," EBRI Fast Fact, January 2021

"How Do High-Deductible Health Plans Impact Health Care Behavior?," EBRI Fast Fact, January 2021

"Most Have a Choice of Health Plans — but Many Unaware of Choices Available," EBRI Fast Fact, January 2021

"Telemedicine During the COVID-19 Pandemic," EBRI Fast Fact, December 2020

"Only 55 Percent of Adult Population Willing to Receive COVID-19 Vaccine," EBRI Fast Fact, November 2020


2019 Survey Results

2019 CEHCS Report


2018 Survey Results

"High-Deductible Health Plan Enrollees Are More Engaged in Their Health Care," EBRI Infographic, January 2019

"High-Deductible Health Plan Enrollees Are More Engaged in Their Health Care," EBRI PowerPoint, January 2019

“Consumer Engagement in Health Care: Findings From the 2018 EBRI/Greenwald & Associates Consumer Engagement in Health Care Survey” EBRI Issue Brief, December 2018
Press Release


2017 Survey Results

“The Impact of Length of Time Enrolled in a Health Plan on Consumer Engagement and Health Plan Satisfaction: Findings From the 2017 Consumer Engagement in Healthcare Survey” EBRI Issue Brief, June 2018
Press Release

“Consumer Engagement in Health Care Among Millennials, Baby Boomers, and Generation X: Findings from the 2017 Consumer Engagement in Health Care Survey” EBRI Issue Brief, March 2018
Press Release

“Millennials Bring Online and Do-It-Yourself Consumer Behaviors to Health Care Interactions” EBRI Fast Fact, March 2018
Press Release

“Has Enrollment in HSA-Eligible Health Plans Stalled?” EBRI Issue Brief, February 2018
Press Release

“Is Enrollment in HSA-Eligible Health Plans Growing or Not?” EBRI Fast Fact, February 2018
Press Release


2016 Survey Results

“Consumer Engagement in Health Care: Findings from the 2016 EBRI/Greenwald & Associates Consumer Engagement in Health Care Survey” EBRI Issue Brief, May 2017
Press Release


2015 Survey Results

“Findings From the 2015 EBRI/Greenwald & Associates Consumer Engagement in Health Care Survey” EBRI Issue Brief, December 2015
Press Release

“Consumer Engagement in Health Care and Choice of Health Plan: Differences Among Millennials, Baby Boomers, and Generation X Have Implications for Plan Sponsors” EBRI Notes, April 2017
Press Release


2014 Survey Results

“Satisfaction With Health Coverage and Care: Findings from the 2014 EBRI/Greenwald & Associates Consumer Engagement in Health Care Survey” EBRI Notes, July 2015
Press Release

“Characteristics of the Population With Consumer-Driven and High-Deductible Health Plans, 2005–2014” EBRI Notes, May 2015
Press Release

“Employer and Worker Contributions to Health Reimbursement Arrangements and Health Savings Accounts, 2006–2014” EBRI Notes, March 2015
Press Release

“Health Savings Accounts and Health Reimbursement Arrangements: Assets, Account Balances, and Rollovers, 2006–2014” EBRI Issue Brief, January 2015
Press Release

“Findings From the 2014 EBRI/Greenwald & Associates Consumer Engagement in Health Care Survey” EBRI Issue Brief, December 2014
Press Release


2013 Survey Results

“Satisfaction With Health Coverage and Care: Findings from the 2013 EBRI/Greenwald & Associates Consumer Engagement in Health Care Survey” EBRI Notes, August 2014
Press Release

“Consumer Engagement Among HSA and HRA Enrollees: Findings from the 2013 EBRI/Greenwald & Associates Consumer Engagement in Health Care Survey” EBRI Notes, June 2014
Press Release

“Characteristics of the Population With Consumer-Driven and High-Deductible Health Plans, 2005–2013” EBRI Notes, April 2014
Press Release

“Employer and Worker Contributions to Health Reimbursement Arrangements and Health Savings Accounts, 2006–2013” EBRI Notes, February 2014
Press Release

“Health Savings Accounts and Health Reimbursement Arrangements: Assets, Account Balances, and Rollovers, 2006–2013” EBRI Issue Brief, January 2014
Press Release

“Findings From the 2013 EBRI/Greenwald & Associates Consumer Engagement in Health Care Survey” EBRI Issue Brief, December 2013
Press Release


2012 Survey Results

"Satisfaction With Health Coverage and Care: Findings from the 2012 EBRI/MGA Consumer Engagement in Health Care Survey" EBRI Notes, August 2013
Press Release

"Use of Health Care Services and Access Issues by Type of Health Plan: Findings from the EBRI/MGA Consumer Engagement in Health Care Survey" EBRI Notes, June 2013
Press Release

"Characteristics of the Population With Consumer-Driven and High-Deductible Health Plans, 2005–2012" EBRI Notes, April 2013
Press Release

“Employer and Worker Contributions to Health Reimbursement Arrangements and Health Savings Accounts, 2006–2012” EBRI Notes, February 2013
Press Release

“Health Savings Accounts and Health Reimbursement Arrangements: Assets, Account Balances, and Rollovers, 2006–2012” EBRI Issue Brief, January 2013
Press Release

“Findings From the 2012 EBRI/MGA Consumer Engagement in Health Care Survey” EBRI Issue Brief, December 2012
Press Release


2011 Survey Results

“Satisfaction With Health Coverage and Care: Findings from the 2011 EBRI/MGA Consumer Engagement in Health Care Survey” EBRI Notes, August 2012
Press Release

“Health Plan Choice: Findings from the 2011 EBRI/MGA Consumer Engagement in Health Care Survey” EBRI Notes, July 2012
Press Release

“Use of Health Care Services and Access Issues by Type of Health Plan: Findings from the EBRI/MGA Consumer Engagement in Health Care Survey” EBRI Notes, June 2012
Press Release

“Characteristics of the Population With Consumer-Driven and High-Deductible Health Plans, 2005–2011” EBRI Notes, April 2012
Press Release

“Employer and Worker Contributions to Health Savings Accounts and Health Reimbursement Arrangements, 2006–2011” EBRI Notes, February 2012
Press Release

“Health Savings Accounts and Health Reimbursement Arrangements: Assets, Account Balances, and Rollovers, 2006–2011” EBRI Issue Brief, January 2012
Press Release

“Findings From the 2011 EBRI/MGA Consumer Engagement in Health Care Survey” EBRI Issue Brief, December 2011
Press Release


2010 Survey Results

“Characteristics of the CDHP Population, 2005-2010” EBRI Notes, May 2011
Press Release

“Employer and Worker Contributions to Account-Based Health Plans, 2006-2010” EBRI Notes, March 2011
Press Release

“Employer and Employee Reactions to Health Reform: Findings From the 2010 EBRI/MGA Consumer Engagement in Health Care Survey and the 2010 SHRM Organizations' Response to Health Care Reform Poll” EBRI Notes, January 2011
Press Release

“Health Savings Accounts and Health Reimbursement Arrangements: Assets, Account Balances, and Rollovers, 2006-2010” EBRI Issue Brief, January 2011
Press Release

“Findings From the 2010 EBRI/MGA Consumer Engagement in Health Care Survey” EBRI Issue Brief, December 2010
Press Release

“Variation in Public Opinion About Health Reform, by Plan Type: Findings from the 2010 EBRI/MGA Consumer Engagement in Health Care Survey” EBRI Notes, November 2010
Press Release

“Health Savings Accounts and Health Reimbursement Arrangements: Assets, Account Balances, and Rollovers, 2006-2009” EBRI Issue Brief, June 2010
Press Release

“Choice of Health Plan: Finding from the 2009 EBRI/MGA Consumer Health Care Survey” EBRI Notes, February 2010


2009 Survey Results

“Findings from the 2009 EBRI/MGA Consumer Engagement in Health Care Survey” EBRI Issue Brief, December 2009
Press Release

“Availability, Contributions, Account Balances, and Rollovers in Account-Based Health Plans, 2006-2009” EBRI Notes, November 2009
Press Release


2008 Survey Results

“Findings From the 2008 EBRI Consumer Engagement in Health Care Survey” EBRI Issue Brief, November 2008
Press Release

“Availability, Contributions, Account Balances, and Rollovers in Account-Based Health Plans” EBRI Notes, December 2008

“Consumer Engagement in Health Care: The Use of Lower Cost-Sharing” EBRI Notes, May 2009