• Historically marginalized individuals were more likely than non-marginalized individuals to have checked whether their plan would cover care or medication (61 percent vs. 52 percent), talked to their Diversity, Equity, and Inclusion Council doctor about prescription options and costs (55 percent vs. 38 percent), checked the price of a health care service before receiving care (54 percent vs. 40 percent), checked the quality rating of a doctor or hospital March 30, 2023, #462 before receiving care (51 percent vs. 39 percent), talked to their doctor about other treatment options and costs (48 percent vs. 38 percent), used an online cost-tracking tool provided by their health insurance plan (43 percent vs. 26 percent), and developed a budget to manage health care expenses (44 percent vs. 26 percent). Demographic Differences in the Consumer • Historically marginalized individuals were more likely than non-marginalized individuals to select a Engagement in Health Care Survey health plan with a high deductible if it covered preventive care for chronic conditions (30 percent vs. 20 percent). According to findings of the Employee Benefit Research Institute (EBRI)/Greenwald Research Consumer Engagement in Health Care Survey, there are a number of differences between men and women that are worth More information about the EBRI/Greenwald Research Consumer Engagement in Health Care Survey can be noting. There are also differences between traditionally marginalized and non-marginalized groups. Some of found online. those differences are summarized below. The 2022 Consumer Engagement in Health Care Survey was an online survey of 2,015 Americans ages 21 – Women vs. Men 64 with private health insurance coverage. It was fielded in October and November of 2022. The survey is made possible with funding support from the following organizations: Blue Cross Blue Shield Association, • Women are less familiar than men with consumer-directed health plans (CDHPs). Forty-one percent of HealthEquity, Millennium Trust Company, Segal, TIAA, UMB Financial, and Voya Financial. women were not very or not at all familiar with CHDPs vs. 25 percent among men. The Employee Benefit Research Institute is a private, nonpartisan, and nonprofit research institute based in • Women were less likely than men to have a CDHP (15 percent vs. 24 percent). Washington, D.C., that focuses on health, savings, retirement, and economic security issues. EBRI does not lobby and does not take policy positions. The work of EBRI is made possible by funding from its members and • Women were less satisfied than men with their health plan (57 percent vs. 69 percent). They were less sponsors, which include a broad range of public and private organizations. For more information, visit satisfied with the cost they pay out of pocket for prescription drugs (56 percent vs. 64 percent), the ease of www.ebri.org. understanding the terms of coverage (52 percent vs. 64 percent), the overall experience with the carrier (56 percent vs. 65 percent), the quality of mental/behavioral care they receive (56 percent vs. 67 percent), Greenwald Research is a leading independent custom research firm and consulting partner to the health and and the cost they pay out of pocket for other health care (46 percent vs. 55 percent). wealth industries that applies creative quantitative and qualitative methods to help companies stay competitive and navigate industry change. Leveraging deep subject matter expertise and a consultative approach, Greenwald • Women were less sure than men if they have a choice of health plan (8 percent vs. 3 percent). Fifty-four offers comprehensive services to answer strategic business questions. For more information, go to percent of women reported having a choice vs. 66 percent of men. www.greenwaldresearch.com • Women were less satisfied than men with the availability of affordable health insurance plans (55 percent vs. 66 percent), the information available to hel### p th em to understand the plan choices (57 percent vs. 66 percent), and the number of plans to choose from (51 percent vs. 62 percent). Marginalized Groups (Non-White and/or LGBTQ) vs. Non-Marginalized • Historically marginalized individuals were more likely than non-marginalized individuals to have a traditional plan (73 percent vs. 65 percent) and less likely to have a CDHP (16 percent vs. 22 percent). • Historically marginalized individuals were less likely than non-marginalized individuals to be satisfied with their choice of doctors (62 percent vs. 71 percent), the ease of getting an appointment (57 percent vs. 66 percent), and the quality of health care they receive through their plan (57 percent vs. 69 percent). • Historically marginalized individuals were more likely than non-marginalized individuals to have a choice of plans (69 percent vs. 54 percent), especially four or more plans (20 percent vs. 8 percent). • Historically marginalized individuals were more satisfied than non-marginalized individuals with the availability of affordable health insurance plans (65 percent vs. 56 percent). EBRI on Twitter @EBRI or twitter.com/EBRI LinkedIn: linkedin.com/company/employee-benefit-research-institute © 2023, Employee Benefit Research Institute, 901 D St. SW, Suite 802, Washington, DC 20024, 202/659-0670 | ebri.org EBRI on Twitter: @EBRI or twitter.com/EBRI LinkedIn: linkedin.com/company/employee-benefit-research-institute 2

